Contact
Write to us and a person replies
No ticket numbers, no chatbot. We answer within a day on weekdays, and we'll tell you plainly if we can't help.
What's this about
What to put in it
Tell us what happened, which city you were in, and what your phone did. Screenshots help.
We keep your message and email only as long as it takes to answer you.
What to put in it
Your email and roughly when the charge happened is enough for us to find it.
Payments are handled by Stripe. Atlin never sees your card number.
What to put in it
Where you guide, in what languages, and how big your groups usually are.
Hosting tours, payouts, and getting verified all go to this address.
What to put in it
What you are writing, your deadline, and what you need from us.
If the deadline is today, say so in the subject line and we'll move.
What to put in it
Say whatever it is. A person reads this.
We keep your message and email only as long as it takes to answer you.
There's no form here on purpose. This site is a set of static files with nothing behind it, so a form would only pretend to send. Your own mail client is the honest version.
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security@atlin.appIf you cannot sign in, write here. Do not send your sign-in code to anyone, including us.
Post
Rua da Saudade 8, 1100-181 LisboaFor anything that legally has to arrive on paper.